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Billing and invoices

From order request to invoice and payment

1. Choose your plan or products in the cart and submit an order request. You must be signed in with a verified account.

2. Our team reviews the request and confirms the details with you. When it is accepted, an invoice is issued and appears under Invoices in your Client Area, with a PDF you can download.

3. Pay the invoice from your Client Area. Payment is a one-time card or PayPal payment through the secure PayPal flow linked from the invoice; we never ask for card details by email or in a ticket. The invoice records the exact amount, currency, plan, term and seller details at the time it was issued.

4. Once the payment is confirmed, your service is recorded as ready for activation and our team sets up your company workspace with you (see the implementation article).

If a payment is interrupted, return to the invoice and continue; a confirmed payment is never charged twice. Contact billing support from your Client Area if an invoice looks wrong before paying it.

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