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Reset a forgotten password

Open Forgot password from the sign-in page and enter the business email address of your account. If an account exists for that address, we email a six-digit code.

Enter the code within ten minutes, then choose a new password. Each code can be used once and allows five attempts; you can request another code after one minute.

For your protection, a successful reset signs you out of every other browser or device where you were signed in. Sign in again with the new password.

If you no longer have access to the email address on the account, open a support ticket from a colleague’s verified account or use the contact page so our team can verify ownership with you.

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