Employee Portal
Help belongs in the working day.
Bring employee support into the same portal people use for their everyday work. Give requests a clear starting point and keep the conversation connected to the person who needs help.
Overview
Employee support
Employee support brings help into the same portal people use for everyday work. A request for help has a clear starting point, and the conversation stays connected to the person who needs it.
Support conversations are kept organised, reducing scattered follow-ups by email or chat.
What you get
Designed around the work.
- Provide one place to request help
- Keep support conversations organised
- Reduce scattered follow-ups
- One of 44 documented HRMS capabilities
- Shares one people record with 3 connected products
- Cloud or on-premises
- Talo AI assistance included
Step by step
How it works
- Step 1
Define the support topics employees can raise and who responds
- Step 2
Give employees one place in the portal to ask for help
- Step 3
Follow each conversation to resolution and review recurring topics
Questions
Questions about Employee support
How does an employee ask for help?
From the employee portal, using the support topics your company defines, so the request reaches the people responsible for that topic.
Can the conversation be followed later?
Yes. Each support conversation stays connected to the employee and organised in one place, so context is not lost between messages.
What should we prepare before enabling it?
The support topics you want to offer, the people who will respond and how responsibilities are shared between HR and other teams.
Next step
Give every employee one place to ask.
See how it fits your company, then start with the modules you need.